Our Website's Private Policy

1. Introduction

This Privacy Policy explains how Uniqueworld Ltd (“we”, “us”, “our”) collects, processes, stores, and protects your personal data when you use our website https://www.uniqueworldglobal.com (“Website”) and associated services. Please read this policy carefully. For any questions or comments, please contact us at info@uniqueworldglobal.com.

2. Who We Are

Uniqueworld Ltd is a data controller in respect of your personal data under the EU General Data Protection Regulation (GDPR) 2016/679 and applicable UK data protection laws. Our registered office is Unit 136, Stratford Workshops, Burford Road, London, E15 2SP. Our contact email for data protection matters is info@uniqueworldglobal.com.

3. Information We Collect

We may collect and process the following types of personal information when you use our Website or services:

• Information you provide by filling in forms, surveys, or communicating with us (e.g., contact details, business information);
• Records of correspondence between you and us;
• Details of transactions or bookings you carry out;
• Website interaction data such as IP address, browser type, operating system, and pages visited for system administration and analytics.

We will process your data only if we have a lawful basis, including your consent, performance of a contract, compliance with legal obligations, protecting vital interests, public interest tasks, or our legitimate business interests balanced against your rights.

4. How We Use Your Data

Your personal data is used to:

• Present website and service content effectively;
• Facilitate engagement with destination management companies (DMCs) and related services;
• Administer contracts and communications with you;
• Provide marketing information where you have consented, or where permitted by law;
• Assist in improving our services and website functionality.

You can opt out of marketing communications at any time via website settings or by contacting us.

5. Sharing Your Data

We may share your information with third parties where necessary to deliver our services, including:

• Wholly owned offices of Uniqueworld in various destinations;
• Partner DMCs who provide destination management services on their own terms;
• Ancillary service providers related to Destination Management Services such as hotels, transportation, food and beverage suppliers;
• Payment processors and IT service providers.

We take reasonable steps to ensure these parties protect your data securely and comply with GDPR and other relevant laws.

6. Data Storage and Transfers

Your personal data may be stored and processed within the UK, EU, or partner countries. Transfers outside the European Economic Area (EEA) will comply with GDPR safeguards. We retain your data only as long as necessary for these purposes and conduct periodic reviews to delete data no longer needed.

7. Your Rights

Under GDPR, you have rights including:

• Access to your personal data;
• Correction or deletion of inaccurate or unnecessary data;
• Restricting or objecting to some processing activities;
• Data portability;
• Withdrawing consent at any time where processing is based on consent;
• Complaining to a supervisory authority if you believe data protection laws have been breached.

To exercise your rights, please contact us at info@uniqueworldglobal.com.

8. Cookies and Tracking

Our Website uses cookies and similar tracking technologies to improve user experience and analyze traffic. We only set non-essential cookies with your explicit consent, in accordance with GDPR and ePrivacy Directive 2025 requirements.

9. Data Security

We use appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or alteration. However, no method of transmission or storage is completely secure; you use the Website at your own risk.

10. Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for how these sites collect, use, or protect your data. Please review their privacy policies separately.

11. Mobile Application (Uniqueworld Event Hub)

This Privacy Policy also applies to the Uniqueworld Event Hub mobile application (“the App”), operated by Uniqueworld Global Destination Management and accessible via www.uniqueworldeventhub.com

When using the App, we may collect and process personal data including, but not limited to, your name, contact details, event registration information, and usage data to enable core app functionality, enhance user experience, and support the delivery of event services.

The App may also collect technical information such as device type, operating system, and log data to ensure performance, security, and compatibility.

Where relevant, personal data may be shared with trusted third-party suppliers (including hotels, transport providers, and event partners) strictly for the purpose of delivering event-related services.

By using the App, you consent to the collection and use of your information in accordance with this Privacy Policy.

12. Automated Decision-Making and Profiling

We do not use personal data for automated decision-making or profiling that produces legal effects or similarly significant impacts without your explicit consent, or as required for contract performance or authorized by law.

13. Complaints and Dispute Resolution

If you have concerns about our data practices, please contact us first at info@uniqueworldglobal.com. We aim to resolve complaints quickly and fairly. If unresolved, you may raise concerns with the UK Information Commissioner’s Office or relevant supervisory authority.